Yes, all of our prices have the current UK rate of VAT included.
Do your prices include the cost of delivery?
No, we charge a flat rate for delivery depending on the total cost of the goods ordered. Please visit our 'Delivery & Returns' section for further information.
I'm not sure which bulb I need for my fitting, where can I find out?
If you are having trouble finding out which bulb you need, check out our 'Lighting Guide' or for further information, feel free to contact us!
Will I receive confirmation of my order?
Yes, confirmation of your order will be sent to the email address provided during account sign up.
How do I know my payment details are safe?
We use for payment on our website. PayPal delivers one of the most secure payment platforms in the world and have been an online payment leader for over a decade, visit their website for more information.
How do I add to my order if I've already submitted it?
Don't worry if you have already submitted your order, just create a new one, send us a message and we will add it on to your original order for you. Once confirmation of the new order has been received, we will refund its postage.
What can I do if I'm having problems with the website?
If you happen to come across any technical issues, please call 01902 755245 and we will try to resolve them asap for you!
My question isn't answered here, where do I look?
We welcome all questions so feel free to call us or leave us a message using the 'Contact' button on the menu above.